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Driver App Overview

A mobile-optimised interface for drivers to view jobs, confirm waste details, and sign WTNs on-site.

What is the Driver App?

The Driver App is a mobile-optimised section of QWTN available at /driver. It is designed to be used on a phone or tablet at the kerbside. Drivers assigned the driver or staff role in your team can log in and access only their assigned jobs — they cannot see the full admin dashboard.

Key screens

Schedule — lists all jobs assigned to the driver for the selected date, grouped into Morning, Afternoon, and No Time Set sections. Job Detail — shows full job information and, depending on the job type, offers controls to start the collection, edit EWC codes and quantity, select a transfer station, capture signatures, or request signatures by email. History — an archive of past jobs.

Job types

Standard Collection jobs proceed through: Scheduled → Start Collection → (in progress) Edit Waste Details → Sign WTN → Completed. Transfer Run jobs also require the driver to select a Transfer Station before the sign flow, and can send a signature request to the site contact by email rather than signing on-screen.

Status flow

Jobs move through four statuses: Scheduled (assigned, not yet started), In Progress (started by the driver), Completed (all signatures captured and note finalised), and Cancelled (removed from the schedule). Once a job is Completed it moves to history.

Access

Drivers access the app by logging in with their QWTN credentials at the standard login page. They are automatically directed to /driver/schedule. Drivers cannot access /app routes — those are restricted to owner and admin roles.

Add drivers via the Team page
Before a driver can see jobs in the app they must be invited to your team with the Driver role. Go to Team, click Invite Member, set the Role to Driver, and enter their email.
Add to Home Screen for the best experience
On iOS and Android, drivers can tap Share → Add to Home Screen to install the Driver App as a progressive web app. This gives it a full-screen layout and faster startup without needing an app store download.