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Waste Transfer Chains & Held Waste

Understand chain gaps, held waste alerts, and how to close open chains with a follow-on transfer note.

What is a waste transfer chain?

A waste transfer chain tracks the movement of a specific load of waste through multiple transfers. When a carrier collects waste (Collection / Stored), the note is complete but the waste is still in the carrier's custody — this is "held waste". The chain is open until the carrier deposits the waste at a licensed facility with a second note (Deposit / Direct), which closes the chain.

Chain status values

Each note has a chain_status field. "open" means the waste has been collected but not yet deposited — the waste is held in your custody. "closed" means the follow-on deposit note has been created and linked, completing the chain. Notes without a chain are not tracked for chain status.

The Waste Held stat card

The dashboard shows a "Waste Held" stat card that counts all complete notes with chain_status = open. When this is non-zero, the card is highlighted in red with an animated pulse dot. A Dashboard Alert also appears below the stat cards: "Waste transfer chains have open gaps — action needed".

Finding open chain gaps

Click the "Waste Held" stat card or the chain gap alert to navigate to the Notes list. Open chain notes are flagged in the list view. Click any flagged note to open its detail page where you can see the chain status and create the follow-on deposit note.

Closing a chain

To close an open chain, create a new Deposit (Direct) note for the same waste. When you link the deposit note to the collection note (by selecting it in the chain field), QWTN updates the collection note's chain_status to "closed". The Waste Held count on the dashboard decreases accordingly.

Deferred party notes

A separate alert covers deferred-party notes: "Notes are awaiting a deferred party to be identified". These are notes where Section B or Section C was set to "Confirm later". To resolve them, open the note in the editor and fill in the missing party's details.

Held waste is a compliance risk
Under the Duty of Care, you are responsible for the waste while it is in your custody. If waste is held with no follow-on transfer for an extended period, you may be unable to demonstrate a complete paper trail to the Environment Agency. Close chains promptly.
Chain tracking is automatic
QWTN automatically sets chain_status when notes are linked. You do not need to manually update chain status — it is managed by the system.
Common Mistakes
Ignoring the "Waste Held" alert on the dashboard — each unclosed chain represents waste you are legally responsible for.
Creating a deposit note without linking it to the original collection note — the chain will not close unless the notes are properly linked.
Leaving deferred-party notes unresolved — they remain in "Pending Party" status indefinitely until filled in.